Regulatory Database Updates

What is happening, and when?

Seattle Public Utilities has partnered with NJBSoft and we will be migrating our backflow prevention database from XC2 to NJBSoft’s SAMS Cross-Connection application.

Go Live is planned for August 2026.

NBJSoft vendor website

How will this affect me?

Testing Companies and Backflow Assembly Testers (BATs) will have access to a tester portal where they can submit and maintain certifications and test kit calibrations, as well as get access to their customers’ assembly information and submit test results.

NOTE: We will still not be charging to submit test reports, so please make sure that you are not passing on any unnecessary fees or charges to our shared customers!

Will there be a time when I am unable to submit test reports?

Yes. We will stop accepting test reports via email a week before the transition begins.

What do I do with test reports during the transition period?

Once you have received access to the new tester portal and have an account set up, you will be able to enter all unsubmitted reports.

Are there any significant changes?

To submit test reports, you will need one of the following: 

  • The “Letter Code” from your customer’s notice
    OR
  • The exact serial number found in our records

 BATs testing for multiple companies will need a unique email address for each company

What do I need to do before I can start entering test reports? 

Testing Companies

Register your company, your testers, and your test kits.

Backflow Assembly Testers

You will need to register yourself as a “Company”, then add yourself as a tester with your test kit(s).

What are the next steps?

More communications will be sent out as we get closer to the transition period and Go Live, including instructions and training in the form of videos that will be provided by NJBSoft.

We appreciate your patience during this transition.

Public Utilities

Andrew Lee, General Manager and CEO
Address: 700 5th Avenue, Suite 4900, Seattle, WA, 98104
Mailing Address: PO Box 34018, Seattle, WA, 98124-5177
Phone: (206) 684-3000
SPUCustomerService@seattle.gov

Sign Up for Latest Updates

Subscribe

Seattle Public Utilities (SPU) is comprised of three major direct-service providing utilities: the Water Utility, the Drainage and Wastewater Utility, and the Solid Waste Utility.