Internet for Nonprofits (IFN)

Eligibility

Eligible Applicants: 

• Nonprofit organization or community groups with a fiscal sponsor.
• Providing technology and/or digital literacy services to underserved, low-income, or vulnerable populations. 
• Located in the city of Seattle.
• Located in the Comcast/Xfinity or Astound service area.  

Ineligible Applicants   

• Individual businesses. 
• Groups based out of a private home.
• Political organizations.
• Universities. 
• Hospitals (Note: Community Health Clinics are eligible.) 
  Private schools (Note: if your students are from underserved communities, you may still be eligible.)

Other Considerations:

• Do you currently have internet service at your site? 
  • Are you on a term contract?  You can apply for service when the term ends.  
  • Is Internet bundled with other services? You can unbundle your account and pay for those services separately. 
  • Is your current service level greater than 3rd Class Business Tier? The IFN connection speeds are  500/35 mbps for Comcast and 250/25 mbps for Astound. 

Timeline

The Internet for Nonprofits (IFN) application cycle is currently open. We are now accepting applications on a rolling basis through December 2026.  
 

If approved, you'll be notified by the internet service provider when they'll be installing your internet connection. Sometimes the internet provider needs to do a site survey before installation can be scheduled, or there can be construction-related problems that will delay the installation timeline. If there are no issues, installations normally happen within 30-45 days. 

How to Apply:

Applications are accepted through the City’s FLUXX portal. 

A basic guide on how to apply is here. Note: Use the Chrome browser for a better experience with FLUXX.  

If you do not have an account:

• Click on “Create an Account Now” and complete the account information. (Note: You will add information about your organization on the application.)
•  Please verify your account by clicking on the verification link in your email.  You will need to create a password.
•  Once the password is set, you will be navigated to the Grantee Portal.  

If you have a FLUXX account:

• Sign into your account in the City's FLUXX portal. 
• Find the TMF  “Start application button” on Department of Neighborhood’s page in FLUXX.
•  You must complete all sections of the application and submit your application online by the deadline. 
   

Questions?

If you would like to schedule a meeting, have questions about the application, or need technical assistance, please email digitalequity@seattle.gov or call (206) 233-2751 to be connected with a project manager to assist you.